Focus Day

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The below is a summary of the sessions. For full details please download the full conference agenda

Workshop A) 0-2 Years Lean Six Sigma Experience

Workshop B) 2+ Years Lean Six Sigma Experience

Workshop C) Innovation

8.30 – 11.30 A1: What to expect from Lean Six Sigma in the first year

Jennifer Ralston
MBB, Director of Process Improvement
American Red Cross Biomedical Services

8.30 – 11.30 B1: Ensuring end-to-end process ownership to achieve Process Excellence

B.K. Johnson
VP Six Sigma and MBB
Fidelity Investments

8.30 – 11.30 C1: Achieving the optimum balance between innovation, Lean and Six Sigma

Bob King
CEO & Founder
GOAL

11.30 – 12.15 Fitting Lean Six Sigma into your service & transactional-based organization by aligning culture and value

Robert Nordman
Service Excellence Manager, LSSBB
Equity Trust Company

12.15 – 1.00 Panel discussion: Centralized vs. Decentralized Lean Six Sigma Organizational Structures

Hearing from advocates of both sides so you can decide for yourself which is most suitable for your business and how you can make the transition from where you are now

Tom Cantwell
Process Improvement Consultant
Liberty Mutual 		Jennifer Ralston
MBB, Director of Process Improvement
American Red Cross Biomedical Services

1.00 – 2.00 Lunch & networking

Workshop A) 0-2 Years Lean Six Sigma Experience

Workshop B) 2+ Years Lean Six Sigma Experience

Workshop C) Innovation

2.00 – 6.00 A2: Realizing the value of Discovery Events to identify wasteful activities and spending in your service & transactional organization – “SBTI Discovery Event Uncovers Nearly $700,000 In Savings”

Joe Costello
Vice President of Operations
Sigma Breakthrough Technologies Inc.

2.00 – 6.00 B2: Building a model for sustainable continuous improvement at your own company: An interactive masterclass

Tiran Dagan
Director Engagement & Strategic Initiatives
NBC Universal

2.00 – 6.00 C2: A comparison of creative problem solving techniques to support Design for Six Sigma and Directed Innovation

Maria Thompson
Director, IAM Process & Tools
Motorola Law Department		 Jeff Summers
Director, Quality/Six Sigma Learning
Motorola University