Main Conference Day One

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The below is a summary of the sessions. For full details please download the full conference agenda

7.30 Registration And Networking In The Exhibition Hall

8.30 Chair’s Opening Address

Tonja Summitt
Senior Vice President, Director Customer Focused Process Improvement
Wachovia

9.00 Make Strategic Data-Driven Decisions Via Integrated Balanced Scorecards & Astounding, Rapid Dashboard Prototyping In A Time Of Financial Crises So You Can Minimize Redundancies And Cut Costs With Minimal Performance Impacts

Tiran Dagan
Director Engagement & Strategic Initiatives
NBC Universal

9.45 Ice-Breaker Session: The Perfect Way To Be Introduced To Your Process Excellence Peers And Form Valuable Business Contacts Right From The Start

10.30 Refreshments And Networking In The Exhibition Hall

11.00 Principled Leadership: Creating The Context For Long-Term Organizational And Personal Success

John Allison
Chairman
BB&T

11.45 C-Level Panel Discussion: How Is The Economy Affecting The Relevance And Usefulness Of Lean Six Sigma And Other Process Excellence Tools In Service & Transactional Organizations?

Tom Sanderson
CEO
Transplace 		Dr. Glenn Crotty
EVP & COO
Charleston Area Medical Centre (CAMC)

12.30 Lunch And Networking In The Exhibition Hall

Buy-In And Organizational Change Management

Rewards & Recognition

Leadership

Leadership Consultation Track

Limited space available, please pre-register your attendance using the booking form

1.30 Managing Your “Leadership Performance” To Ensure The Continuous Funding And Support Of Your Process Excellence Program

Matthew Diehl
Lean Six Sigma Master Black Belt
Wolters Kluwer Health

1.30 Two Birds, One Stone: Lower Your Costs And Cut Staff Attrition By Incentivizing And Rewarding Your Process Excellence Team Through Career Development

Mary Kay Krogull
Global Vice President Business Process Improvement and Compliance
Covance Inc.

1.30 Going Back To Basics: Why Should You Lead Your Company To Adopt Process Excellence Methodologies? How To Optimize Leadership Engagement During Each Stage Of Deployment To Keep Your Process Improvement Rapidly Flowing

Andy Kollengode
Quality Improvement Advisor
Mayo Clinic

1.30 Facilitated By IQPC, Arrange To Meet With Other Leaders Who Share Similar Challenges To You And Schedule One-To-One Consultations With Industry Leaders Offering Solutions Matching Your Requirements.

This is NOT a presentation stream. There are a LIMITED number of faceto- face consultations available. Pre-registration is essential. Please check the box on back page to register your interest.

2.15 Measuring ROI Of Best Buy’s Lean Six Sigma Capability To Influence Resource Requirements As Well As Adoption And Growth Of The Discipline

Danica Natoli
Director, Lean Six Sigma Master Black Belt
Best Buy

2.15 Implementing Lean Six Sigma Into Nursing Units For Safer, Effective, Efficient And Timely Care – Methods Applicable To All Service & Transactional Companies!

Dr Glenn Crotty
Executive Vice President and Chief Operating Officer
Charleston Area Medical Center (CAMC)

2.15 Executive Lean Six Sigma Leadership: Creating Drastic Cultural Change And Turning Your Company Around Through Organizational And Process Restructuring

Jay Banerjee
Director, Head of Operations Excellence & Innovation
Deutsche Bank AG Group Technology & Operations - Personal & Corporate Banking IT & Operations

3.00 Building A Sustainable Process Improvement Program With Four Critical Success Factors: A Case Study Sharing How You Can Create A Portfolio Of $200+ Million In Continuous Improvement Projects In Just 3 Years

Anil Nair
MBB & Director, Continuous Improvement
United Airlines

3.00 Session Break

Session open for sponsorship Are you a solution provider with a fabulous client success story? Want to see your client showcased here? Contact Katie Judd at sponsorship@iqpc.co.uk or call +44(0)207368 9500

3.00 Playing The Stakeholder Game - Drive Exceptional Value Creation By Simultaneously Delivering Benefits To Shareholders, Employees And Customers

Terry Schurter
Director
International Process and Performance Institute

3.45 Refreshments And Networking In The Exhibition Hall

4.15 Instigating Change Effectively By Demonstrating Benefits Of Change At An Individual Level, Not Just Company Level

Tom Cassidy
Master Black Belt
BP

4.15 Motorola's Directed Innovation Process: Leveraging Multiple Creativity Best Practices To Increase The Generation Of High-Quality Novel Solutions And Re-Establish Your Competitive Edge

Maria B. Thompson
Director, Intellectual Asset Management Process & Tools
Motorola Law Department

4.15 Workshop: From Board Room To Floor – Determining The Role Of Project

Champion in the first years of implementing your Lean Six Sigma program. Investigate how to design, develop and implement your program and build momentum for it with the most effective leadership possible.

  • Developing clear linkage between organization’s strategy and the Lean Six sigma program
  • Effectively monitor teams without micro-managing the project(s)
  • Enabling teams to succeed
  • Building momentum to sustain the culture of data-driven process improvement

Andy Kollengode
Quality Improvement Advisor
Mayo Clinic

4.15 Are You A Solution Provider Looking For One-To-One Meetings With Company Leaders?

Please Contact Katie Judd For More Information On Opportunities Available On Sponsorship@iqpc.co.uk Or Call +44 (0) 207 368 9500

5.00 Implementing An Integrated Approach To The IT Investment And Planning Process

Carlo Lucchesi
Assistant Director, Office of Information Technology Policy and Planning, Information and Technology Branch
Federal Bureau of Investigation

5.00 Process Incubation Cycle: Introducing A Sophisticated Process Evaluation System To Align And Optimize Your Customer And Employee Satisfaction, As Well As Capacity Planning And Management, While Maintaining Acceleration Of Innovation

Jimmy St. Louis
Vice President of Enterprise Integration and Development
Laser Spine Institute

5.45 Cocktails Onboard The Architecture Boat Tour!

After an action-packed day of case studies, extend your network in a more informal setting with our affordable boat tour of Chicago’s beautiful architectural landscape. At $50 including taxes, this is your credit crunch-busting opportunity to relax and network over drinks on a late summer evening in Chicago. Just check the relevant box when you register.